Use of SheenSol websites and services signifies your agreement to the collection and utilization of information as outlined below.

If you have any questions regarding this privacy policy, please direct them to info@sheensol.com.

1. What Information is Collected and How is it Used?

We request certain information from you when you use our site, particularly when you sign up as a customer. This information will be utilized for managing our database and to contact you regarding the requested service (e.g., confirming domain name registration or reminding you to renew your registration). Your email address may also be used to send our regular SheenSol newsletters. If you wish to opt-out of receiving these newsletters, please refer to the “SheenSol Newsletter” section below. Additionally, when you use our website, we may store your IP address and utilize it for website administration and to diagnose any network or server issues. We may also employ cookies to track your website and e-commerce system usage. Information provided to us by your web browser may be stored and used for internal statistical analysis. Furthermore, we may automatically collect non-personal information about you, such as the type of internet browsers you use or the site from which you linked to our website. This information cannot identify you and is solely used to assist us in delivering an effective service on our website.

2. Do We Share the Information with Anyone Else?

SheenSol will not, without your consent, share your personal information with a third party except in the following scenarios:

• To register a domain name, we must transmit specific information, such as your name, business name (if applicable), postal address, and email address, to organizations responsible for recording the registration. This information may be available to others through a “Whois” search.
• When required by law or by an organization with the appropriate authority.
• If you have enrolled in optional services that necessitate us to share your personal information with another company (see “Optional Services” below).
• With any financial institution where we have an account for the purpose of verifying credit status and/or validating financial transactions.
• We may provide aggregate statistics about our sales, customers, traffic patterns, and other site information to third parties. However, these statistics will not include any personally identifiable information.
• To help us understand our customer base, some anonymous information (i.e., not name or specific address) may be occasionally passed on to a third party for data analysis.
• As part of a sale or transfer of SheenSol Limited’s shares and/or assets. SheenSol Limited is not responsible for the privacy practices of other companies or websites.

3. Credit Cards

Credit card payments for our services are processed by our secure payment service provider. We do not store your credit card details in our database, and the payment service provider does not record any other information about you.

4. SheenSol Newsletter

Periodically, SheenSol will send newsletters to customers who have chosen to be included on our various customer mailing lists. New customers can decide to opt in or out of these mailing lists when they initially sign up to create an account. Existing customers or others interested in the newsletters can opt in or out by sending an email request to our support team.

5. Optional Services

From time to time, SheenSol may offer additional services to our customers. Some of these services may require us to share personal data we hold with a third party. Such services are optional, and the offer is extended to those who have opted in at the time of sign-up or through other means.

6. How Long Will We Hold Data on You?

SheenSol will retain data for no longer than is reasonably necessary for conducting its business or as required by law.

7. Where is the Data We Hold Stored?

Information you submit through our website is stored on a computer and, in some cases, on paper at our offices. This is necessary for processing the information and sending you requested information.

8. Security

SheenSol places high importance on the security of all customer-associated information and has implemented security measures to safeguard against loss, misuse, and alteration of customer data under our control. Regarding our website, we may use secure server software (SSL) to encrypt information before it’s sent to us. While we cannot guarantee the complete prevention of data loss, misuse, or alteration, we make every effort to prevent such occurrences.

9. Links to Other Sites

The SheenSol website contains advertisements and links to other websites. No personal information is shared with other websites when you follow these links. SheenSol is not responsible for the privacy practices or content of linked websites. We encourage you to read the privacy statements of other websites, as their privacy policies may differ from ours.

10. Changes to Personal Information

If you need to update the information we have on record, for instance due to a change of address or to correct an error, please contact us.

11. Consent

 

12. Service Announcements

In exceptional circumstances, there may be a need to send service-related announcements, such as notifications of temporary service suspensions for maintenance. Typically, users cannot opt-out of these communications, although they have the option to deactivate their account.

13. Your Responsibility

The security of your Account Number and passwords is your responsibility. Please ensure you store them securely and avoid sharing them with others.

Always remember to log out at the end of your session to prevent unauthorized access to your private personal information. This precaution should be taken even when using your private computer at home, not just when using a public computer at locations such as libraries or internet cafes.